Last updated: 23 August 2026
This policy explains what Face32: Draw Poker (“the game”) collects, why, and what you can do about it. The game is published by SHB Studio Games (“we”, “us”). Questions go to info@shbstudiogames.com.
Your chips, level, XP, statistics, hand history, chosen portrait, settings and daily-bonus progress are saved locally on the device you play on. Deleting the game deletes that data on iOS; on Android the store may retain a backup, which you can remove from your Google account's backup settings.
Every installation of the game is given a player record on our server, including one that never signs in. It has no email address and no name you have not chosen; it exists so that your chips are still yours if you delete the game and install it again. The record is recognised by a device identifier — a value kept in the system keychain on iOS, and the app-scoped Android ID on Android. Before it is stored it is hashed with a secret held only on our server, so what we keep can tell that two installations are the same handset and cannot tell which handset that is, and cannot be matched against any identifier held by anyone else.
The record holds your chosen player name, your player code, your chips, level and progress, and what the app reports about the handset: its model, its operating system version, the language and region it is set to, the version of the game installed, how many times the game has been installed, and when it was first and last seen. It does not hold your phone number, your contacts, your location, or any advertising identifier, and it is not shared with anyone.
You can delete it from inside the game at any time: Menu → Delete my data removes the record from our server as well as the data on your device, and the next time you open the game you are a new player with no history. Signing in with an email address, Apple or Google creates a separate account record; your guest record stays as it is, and signing out returns you to it.
An account is optional and exists for one reason: so your identity travels with you rather than living on a single handset. You can create one with an email address and a password, with Sign in with Apple, or with Sign in with Google.
The account record we hold is deliberately small. It is your email address, a flag saying whether that address has been confirmed, an internal account identifier, and the date the account was created. That is the whole of it. We do not store your password — passwords are handled by our identity provider, Auth0, and never reach our own server.
If you sign in with Apple, Apple tells us only that the sign-in is genuine. If you choose to hide your email address, we receive Apple's relay address and never your real one.
If you sign in with Google, Google tells us only that the sign-in is genuine and gives us the email address on the Google account you picked. We do not receive your Google password, your contacts, or anything else in your Google account, and Google does not learn how you play.
Your chips, level and player name follow the account you are signed in to: a different account is a different player, and signing in on a second handset brings your progress with you. Signing out returns you to the guest record described above, with the chips that record holds.
You can delete your account from inside the game, or by asking us on the web. See Deleting your account, which lists exactly what is removed.
Face32 is played face to face, so the camera and microphone are part of the game rather than an extra.
The game uses a small number of services, each of which receives only what it needs to do its job:
We do not use the App Tracking Transparency framework and we do not request permission to track, because the game does not track you across other companies' apps or websites.
No name, no postal address, no phone number, no contacts, no photos from your photo library, and no precise location. We do not record the camera or the microphone, and we never take a photograph of you.
At a table, other players see the portrait and display name you chose, your chip stack and how you play. Nothing else about you is shown to them. Portraits offered by the game are of generated people, not photographs of real players.
If you report a player, we receive the report along with the hand it refers to so that we can act on it.
Face32 is intended for players aged 18 and over and is not directed at children. We do not knowingly collect data from children. If you believe a child has used the game and left data with us, write to us and we will delete it.
Data on your device stays until you delete it or uninstall the game. Your account record is kept until you delete the account, and is then removed as described in Deleting your account. The live camera and microphone stream is retained for no time at all — it is relayed and discarded. Data held by the services above is retained according to their own policies.
The services listed above operate globally and may process data outside your country, including in the United States, under their own safeguards.
If this policy changes we will update the date at the top of this page, and a material change will be announced in the game.
SHB Studio Games — info@shbstudiogames.com
